Description: This 15-minute self-paced course will guide representatives through the reasons to offer an alternative method to saving voicemail and the step-by-step process of saving voicemail.

Purpose: This course was designed to assist customer service with alternate options when customers expressed concern about losing their voicemails.

Tools: PowerPoint, Photoshop, Illustrator, Adobe Audition, Premier Pro, and WordPress.

Please note: There is no need to enroll in this course; click to download.

Time: 15 minutes.